Terms and Conditions
• In case of any dispute, the decision of NTUC Link Private Limited shall be final.
• Upon submission, all Linkpoints exchange conversion requests are final. Conversion requests cannot be reversed or cancelled by the Link member.
• One Link Rewards Programme account can only be linked to one Partner’s account
• The time needed to process the conversion request takes 10 working days.
• If a conversion request from Linkpoints to our Partner’s Points has failed, Linkpoints will be credited back into the Link member’s account in 5 working days.
• If you would like to link to another Link Rewards Programme account or Partner’s account, you may call our customer service to remove the existing linkage between current Link Programme account and our Partner’s account.